MySchool Mobile Application Privacy Policy

1. Introduction

Welcome to MySchool, a mobile application that connects parents and students to their school community. This Privacy Policy explains how we collect, use, protect, and share information when you use the MySchool mobile application ("App," "Service," or "MySchool").

MySchool is operated by Timetable Engine ("we," "us," or "our"). We are committed to protecting your privacy and ensuring transparency about our data practices.

By using MySchool, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you use MySchool, we may collect the following personal information:

• Account Information: Name, email address, phone number, relationship to student (parent/guardian/student)
• Student Information: Student name, grade level, class schedules, academic records
• School Information: School name, teacher names, class assignments
• Communication Data: Messages sent through the app, notifications preferences

2.2 Technical Information

• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Usage Data: App features used, time spent in app, interaction patterns, error logs
• Location Data: Approximate location (if you grant permission) for school-related features

2.3 Information from Third-Party Services

MySchool integrates with TimetableEngine (timetableengine.com) to provide scheduling and academic information. When you use these features, data may be shared between MySchool and TimetableEngine in accordance with both privacy policies.

3. How We Use Your Information

We use the collected information for the following purposes:

• Educational Services: Provide access to school schedules, assignments, grades, and announcements
• Communication: Facilitate communication between parents, students, and school staff
• App Functionality: Deliver core app features, sync data with school systems
• Notifications: Send push notifications about important school updates (with your consent)
• Support: Provide customer support and troubleshoot technical issues
• Improvement: Analyze app usage to improve features and user experience
• Safety: Ensure child safety and prevent unauthorized access

4. Information Sharing and Disclosure

4.1 School Integration

Your information is shared with your school and authorized school personnel to provide educational services. This includes:

• Teachers and administrators accessing student information
• Integration with school management systems including TimetableEngine

4.2 Service Providers

We may share information with trusted third-party service providers who assist in:

• App hosting and maintenance
• Push notification services
• Analytics and app performance monitoring
• Customer support services

4.3 Legal Requirements

We may disclose information when required by law, to protect safety, or to defend our rights.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication protocols
• Regular security assessments
• Limited access to personal information on a need-to-know basis

6. Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account Information: Until account deletion or 3 years after last activity
• Student Academic Data: As required by school policies and applicable laws
• Technical Data: Up to 2 years for app improvement purposes
• Communication Records: As required by school policies

7. Your Rights and Choices

7.1 Access and Control

You can:

• View and update your account information within the app
• Request a copy of your personal data
• Request deletion of your account and associated data
• Opt-out of non-essential communications

7.2 Push Notifications

You can control push notifications through your device settings or within the app settings.

7.3 Location Data

You can enable or disable location services for MySchool through your device settings.

7.4 Data Portability

You can request a copy of your data in a portable format.

8. Children's Privacy

MySchool is designed for use by parents, guardians, and students. We take special care to protect children's privacy:

• We only collect student information necessary for educational purposes
• Student accounts require parental consent for users under 13
• We comply with COPPA (Children's Online Privacy Protection Act) requirements
• Student data is used solely for educational purposes

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions from relevant authorities
• Standard contractual clauses
• Other legally recognized transfer mechanisms

10. Regional Privacy Rights

10.1 GDPR Rights (EU/EEA Residents)

If you are in the European Union or European Economic Area, you have additional rights including:

• Right to access, rectify, or erase your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge complaints with supervisory authorities

10.2 CCPA Rights (California Residents)

California residents have the right to:

• Know what personal information is collected
• Delete personal information
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising privacy rights

11. Third-Party Links and Services

MySchool may contain links to third-party websites or services, including TimetableEngine. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access through our app.

For TimetableEngine integration, please also review their privacy policy at: https://timetableengine.com/pages/privacypolicy.aspx

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy within the app
• Sending notifications through the app or email
• Updating the "Last Updated" date at the top of this policy

Continued use of MySchool after changes indicates acceptance of the updated policy.

13. Contact Us

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This Privacy Policy was last updated on [2025-01-01] and is effective as of [2025-01-01].